kbs99 Terms & Conditions

In these Terms and Conditions, the following terms carry the meanings set out below unless the context clearly requires otherwise:

"kbs99" / "we" / "us" / "the Platform"

Refers to the online gaming platform accessible at kbs99.cam, including all games, services, features, and content made available thereunder.

"Player" / "you" / "your"

Refers to any individual who registers for, accesses, or uses a kbs99 account.

"Account"

The personal account created by a Player on the kbs99 platform following completion of the registration process.

"Bonus Funds"

Any promotional credits, free spins, cashback amounts, or other incentives credited to a Player's account as part of a kbs99 promotion.

"Real Money Balance"

Funds deposited by the Player from personal payment methods (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank) held in the Player's kbs99 wallet.

"KYC" (Know Your Customer)

The identity verification process required by kbs99 prior to processing withdrawals, comprising government-issued photo ID and supporting documentation.

"PAGCOR"

The Philippine Amusement and Gaming Corporation, the government authority responsible for regulating gaming activities in the Philippines.

"Wagering Requirement"

The number of times a Bonus Fund amount must be wagered on qualifying games before the resulting winnings may be withdrawn.

Access to and use of the kbs99 platform is subject to the following eligibility requirements, all of which must be satisfied at all times during which a Player holds a kbs99 account:

• Age: You must be at least twenty-one (21) years of age. kbs99 strictly enforces the minimum age requirement in accordance with Philippine gaming law administered by PAGCOR. Players who are found to be under 21 years of age will have their accounts suspended immediately and any balances held pending investigation.
• Jurisdiction: You must be located in a jurisdiction in which online gaming is not prohibited by applicable local law. Players are solely responsible for determining the legality of participation in their specific location.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Persons under legal guardianship or those who have been declared legally incompetent are prohibited from holding a kbs99 account.
• One Account Per Person: Each Player may hold only one (1) active kbs99 account. The creation of duplicate, multiple, or linked accounts by the same individual is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances.
• Self-Exclusion: Individuals who have voluntarily requested self-exclusion through the kbs99 platform or through PAGCOR's responsible gaming programme are not eligible to register or maintain an account for the duration of their self-exclusion period.

To access the full suite of kbs99 games and services, you must complete the registration process and create an account. By submitting a registration application, you represent and warrant the following:

• All information provided during registration is accurate, complete, and current.
• You will maintain the accuracy of your registration information and update it promptly if it changes.
• You will not share your account credentials with any third party and will take all reasonable steps to maintain the security and confidentiality of your kbs99 login details.
• You will notify kbs99 immediately at [email protected] if you become aware of any unauthorised access to or use of your account.
• You acknowledge that kbs99 bears no responsibility for losses resulting from your failure to maintain the security of your account credentials.

KYC Verification

kbs99 is required to verify the identity of all Players before processing withdrawal requests. The KYC verification process requires submission of a clear copy of a valid, government-issued Philippine photo identification document (PhilSys National ID, UMID, Passport, or Driver's License) together with a selfie photograph holding the submitted document. kbs99 reserves the right to request additional documentation at any time in connection with ongoing compliance obligations.

Failure to complete KYC verification within a reasonable period following a withdrawal request will result in the withdrawal being placed on hold until verification is completed. kbs99 will not be liable for delays in processing withdrawals that arise from incomplete or unsatisfactory KYC submissions.

kbs99 accepts deposits in Philippine Peso (PHP / ₱) through the following authorised payment methods: GCash, PayMaya, BPI Online Banking, BDO Online Banking, Metrobank Online Banking, and UnionBank Online Banking. kbs99 reserves the right to add, remove, or modify accepted payment methods at any time with reasonable notice to Players.

• Minimum Deposit: The minimum deposit amount via GCash and PayMaya is ₱100. Minimum deposit amounts for bank transfer channels may vary and are displayed at the time of transaction.
• Deposit Currency: All deposits must be made in Philippine Peso. kbs99 does not accept foreign currency deposits. Any currency conversion charges imposed by your payment provider are your sole responsibility.
• Player Funds: You may only deposit funds from payment accounts that are registered in your own name. Deposits from third-party accounts are strictly prohibited. kbs99 reserves the right to request proof of ownership for any payment method used.
• Deposit Limits: kbs99 may apply minimum and maximum deposit limits at its discretion, including limits set by responsible gaming controls you have activated on your account.
• Transaction Fees: kbs99 does not charge transaction fees on standard deposits. However, your payment service provider (e.g., your bank or GCash) may apply their own fees, for which kbs99 accepts no liability.

Players may request withdrawal of their Real Money Balance at any time subject to the conditions set out in this section. Withdrawals will be processed to the same payment method used for deposit where technically feasible. kbs99 reserves the right to require withdrawal to a bank account in the Player's name where the original deposit method cannot support the withdrawal.

• Eligibility: Withdrawals are only available to Players who have completed KYC verification. Unverified accounts may deposit and play but cannot process withdrawals until identity verification is satisfactorily completed.
• Processing Time: GCash withdrawals for fully verified accounts are typically processed within fifteen (15) minutes during operating hours. Bank transfer withdrawals are typically processed within one (1) to three (3) business hours. Processing times may be extended during periods of high volume or where additional security review is required.
• Minimum Withdrawal: The minimum withdrawal amount is ₱200 for GCash and PayMaya. Minimum amounts for bank transfer withdrawals are displayed at the time of the withdrawal request.
• Withdrawal Limits: kbs99 may apply maximum single-withdrawal and daily withdrawal limits. These limits may vary by account verification tier and VIP level. Current limits are available within your kbs99 account dashboard.
• Bonus Funds: Bonus Funds and winnings derived solely from Bonus Funds are not withdrawable until the applicable Wagering Requirement has been met in full. Attempting to withdraw before meeting the Wagering Requirement will result in the forfeit of any remaining Bonus Funds balance.
• Declined Withdrawals: kbs99 reserves the right to decline or delay withdrawal requests pending completion of additional KYC review, investigation of suspected fraud or bonus abuse, or where required by applicable regulatory obligations.

kbs99 offers various promotional incentives including welcome bonuses, reload bonuses, free spins, cashback awards, and referral credits. All promotions are subject to specific terms displayed at the time of the promotion and to the general bonus terms set out in this section.

General Bonus Terms

• All bonuses are credited in Philippine Peso and are subject to Wagering Requirements unless expressly stated otherwise in the specific promotion terms.
• Wagering Requirements must be met using Real Money Balance first, followed by Bonus Funds, unless the specific promotion states otherwise.
• Not all games contribute equally to Wagering Requirement clearance. Game contribution percentages are set out in the promotion-specific terms. Live dealer table games typically contribute at a lower rate than slot games.
• Bonus Funds have an expiry period from the date of credit, after which any uncleared balance is forfeited. The expiry period is stated in each promotion's specific terms.
• kbs99 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, provided that Wagering Requirements already in progress at the time of cancellation will be honoured to completion.
• Bonuses may only be claimed once per household, shared IP address, shared device, or shared payment method unless explicitly stated otherwise. Attempting to claim the same bonus multiple times constitutes bonus abuse and may result in account suspension.
• kbs99 reserves the right to reclaim any Bonus Funds or bonus-derived winnings that were obtained through fraudulent means, technical errors, or in breach of these Terms.

All games available on the kbs99 platform operate according to their individual game rules, which are accessible within each game interface. In addition, the following general gameplay terms apply platform-wide:

• Game Fairness: All digital (RNG-based) games use certified random number generation systems. Game outcomes are independent, unpredictable, and cannot be influenced by bet size, account history, or any other factor within or outside the Player's control.
• Technical Errors: In the event of a technical fault, network interruption, or system error that affects the outcome of a game round, kbs99 reserves the right to void the affected round and return the wagered amount to the Player's balance. kbs99 is not liable for winnings that result from demonstrable software malfunctions.
• Incomplete Rounds: If a game session is interrupted before a round is completed, kbs99's gaming servers record the state of every in-progress round. Upon reconnection, interrupted rounds will be resolved from their recorded state. kbs99 is not responsible for losses of connection caused by the Player's internet service provider or device.
• Live Dealer Games: Live dealer games are subject to the specific table rules communicated by the dealer and displayed within the live game interface. In the event of ambiguity, the rules displayed within the live game interface prevail.
• Maximum Payout: kbs99 may apply a maximum single-session payout cap on certain games or game categories. Where applicable, this cap is disclosed within the relevant game's information panel.

The following conduct is strictly prohibited on the kbs99 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant Philippine law enforcement or regulatory authorities where applicable:

• Providing false, misleading, or fraudulent information during registration, KYC, or any other verification process.
• Registering more than one account or colluding with other Players through linked accounts.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, exploit game mechanics, or otherwise interact with the platform in a non-human manner.
• Engaging in collusion, chip dumping, or any form of coordinated play designed to defraud kbs99 or other Players in multi-player game environments.
• Exploiting bugs, software errors, or vulnerabilities in any kbs99 game or platform feature. Discovery of any such error must be reported to [email protected] immediately.
• Money laundering, structuring transactions to evade reporting thresholds, or using the kbs99 platform for any transaction connected to the proceeds of illegal activity.
• Depositing funds from third-party payment accounts or transferring funds between kbs99 accounts.
• Engaging in fraudulent chargebacks or reversals of legitimate payment transactions.
• Harassing, threatening, or abusing kbs99 customer support staff or other Players through any communication channel.

kbs99 is committed to promoting responsible gaming practices and providing Filipino players with the tools and information they need to maintain control over their gaming activity. The following responsible gaming provisions form part of these Terms:

• Age Restriction: kbs99 strictly enforces the 21+ minimum age requirement. Players who believe they may be at risk of underage access are encouraged to use device-level parental controls in addition to kbs99's verification controls.
• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their kbs99 account settings at any time. Deposit limit reductions take effect immediately. Increases to existing limits are subject to a 24-hour cooling-off period.
• Session Time Limits: Players may set a maximum session duration, after which kbs99 will automatically end the active session and prompt the Player to review their gaming activity.
• Loss Limits: Players may set maximum loss limits over a defined period. Once a loss limit is reached, further play during that period is suspended automatically.
• Self-Exclusion: Players who wish to voluntarily exclude themselves from the kbs99 platform may request self-exclusion for periods of 30 days, 90 days, 6 months, 1 year, or permanently. Self-exclusion requests are processed within 24 hours and are not reversible during the requested exclusion period. To request self-exclusion, contact [email protected] or access the self-exclusion tool within your account settings.
• Reality Checks: kbs99 provides session duration notifications at regular intervals to help Players maintain awareness of time spent on the platform.

If you or someone you know may be experiencing problem gambling, we encourage you to seek support through the available resources in the Philippines. PAGCOR's responsible gaming programmes provide support and guidance for problem gamblers. Additional resources are available through your kbs99 account's Responsible Gaming section.

All content on the kbs99 platform — including but not limited to logos, trademarks, graphics, text, software, game assets, audio-visual content, and the kbs99 brand identity — is the intellectual property of kbs99 or its licensed content providers and is protected under applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the kbs99 platform solely for their personal, non-commercial entertainment purposes. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any kbs99 content without express written authorisation.
• Modify, adapt, translate, reverse-engineer, or create derivative works based on kbs99 platform software or content.
• Use the kbs99 brand, logo, or trademarks in any manner that suggests endorsement, affiliation, or partnership without kbs99's prior written consent.
• Scrape, crawl, or extract data from the kbs99 platform by automated means.

To the fullest extent permitted by applicable Philippine law, kbs99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the kbs99 platform, including but not limited to:

• Loss of winnings, profits, or data arising from platform downtime, game malfunctions, or network interruptions.
• Losses arising from the Player's use of a third-party payment method or the failure of a third-party payment service.
• Losses arising from delayed processing of deposits or withdrawals where such delays are attributable to the Player's bank or payment provider.
• Losses arising from the Player's failure to maintain the security of their account credentials.
• Losses arising from events outside kbs99's reasonable control, including natural disasters, government action, infrastructure failures, or cyberattacks.

kbs99's total aggregate liability to any Player for any claim arising from or connected to their use of the platform shall not exceed the total amount deposited by that Player in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall operate to exclude or limit kbs99's liability for fraud, wilful misconduct, or any other liability that cannot be lawfully excluded under applicable Philippine law.

Termination by the Player

A Player may close their kbs99 account at any time by contacting customer support at [email protected]. Prior to account closure, any outstanding Wagering Requirements on active bonuses must be either completed or waived (with the associated Bonus Funds forfeited). Any remaining Real Money Balance will be paid out to the Player's verified payment method following successful KYC verification where not yet completed.

Termination by kbs99

kbs99 reserves the right to suspend, restrict, or permanently close any Player's account at any time and without prior notice where kbs99 determines, in its sole discretion, that the Player has:

• Breached any provision of these Terms and Conditions.
• Provided false or fraudulent information in connection with their account or any transaction.
• Engaged in prohibited conduct as defined in Section 8.
• Failed to satisfy the eligibility requirements set out in Section 2.
• Engaged in conduct that exposes kbs99 to regulatory, legal, or reputational risk.

Where an account is terminated by kbs99 due to a breach of these Terms, kbs99 reserves the right to withhold all or part of the account balance pending investigation. Any legitimate Real Money Balance remaining following conclusion of the investigation will be returned to the Player through their registered payment method.

In the event of a dispute relating to your kbs99 account, a game outcome, a payment transaction, or any other matter governed by these Terms, the following resolution process applies:

1. Initial Contact: Contact the kbs99 customer support team via live chat or by email at [email protected], clearly describing the nature of the dispute and providing all relevant details including your account identifier, the date and time of the disputed event, and the specific amount in question.
2. Internal Review: kbs99 will acknowledge your dispute within 24 hours and conduct an internal review. The outcome of the internal review will be communicated to you within five (5) business days of receipt of all necessary information.
3. Escalation: If you are not satisfied with the outcome of the internal review, you may request escalation to a senior review team by notifying kbs99 support in writing within fourteen (14) days of the initial decision. The escalated review will be completed within ten (10) business days.
4. External Resolution: Where a dispute remains unresolved following completion of kbs99's internal review process, Players may seek resolution through the appropriate regulatory channels available under Philippine gaming law, including any dispute resolution mechanisms made available through PAGCOR.

Disputes relating to game outcomes recorded by kbs99's server logs shall be resolved by reference to those logs, which shall be considered definitive absent evidence of a technical malfunction. kbs99's game servers record all game states, bet placements, and outcomes, and these records are retained for a minimum period as required by applicable regulations.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, including applicable gaming statutes and regulations as administered by PAGCOR and other relevant regulatory authorities.

Any legal proceedings arising from or in connection with these Terms and the use of the kbs99 platform shall be subject to the exclusive jurisdiction of the competent courts of the Republic of the Philippines, except where mandatory provisions of applicable law require otherwise.

Players acknowledge that they are responsible for ensuring their use of the kbs99 platform complies with all applicable laws in their jurisdiction, including any local ordinances or regulations in their specific Philippine city or province that may affect gaming activity.

kbs99 reserves the right to amend, update, or replace these Terms and Conditions at any time. Amended Terms will be published on the kbs99 platform with an updated effective date displayed at the top of this page.

For material changes — including changes to payment processing terms, withdrawal conditions, or Wagering Requirement structures — kbs99 will endeavour to provide at least seven (7) days' advance notice to Players via registered email address or in-platform notification prior to the changes taking effect.

Your continued use of the kbs99 platform following the effective date of any amended Terms constitutes your acceptance of those amendments. If you do not agree with any amended Terms, you must discontinue use of the platform and may request account closure in accordance with Section 12 of these Terms.

It is your responsibility to review the Terms and Conditions periodically. kbs99 recommends reviewing this document at the start of each calendar year and following receipt of any amendment notification.

If you have any questions regarding these Terms and Conditions, require clarification on any provision, or wish to submit a complaint, please contact the kbs99 support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week through your logged-in kbs99 account dashboard. Response time is typically under 3 minutes during peak Philippine hours (6PM–2AM PHT).
• Email: [email protected] — for non-urgent enquiries, formal complaints, and document submissions. Response time is typically within 4 to 8 hours.

When contacting kbs99 regarding a specific account matter or dispute, please include your registered mobile number or account identifier, the nature of your enquiry, and any relevant dates, transaction references, or game round identifiers to enable prompt investigation and resolution.